ClaimSearch® Integration

Turn fraud flags into confident claim decisions, without leaving Verisk ClaimSearch®

Request and review verified photo and video evidence on flagged claims directly from Verisk ClaimSearch®. Deliver a frictionless policyholder experience and resolve cases faster without compromising the integrity of the claims process.

How It Works

From flag to authenticated evidence in minutes

1

Open Truepic from the claim

When a claim returns with fraud signals, open it in Verisk ClaimSearch® and select Truepic from Actions & Reports, right alongside the tools your team already uses.

2

Send the inspection request

The order sheet pre-fills with claim details automatically. Confirm the inspection details and loss reason, and send the request directly to the claimant.

3

Claimant captures evidence

The claimant receives a secure link and follows guided prompts to capture and submit photos and videos in real time. Truepic runs 50+ fraud checks on the submission instantly.

4

Review the inspection report

Authenticated photos, videos, and fraud check results surface inside Verisk ClaimSearch®, giving you actionable insights to make a faster, confident claim decision.

why truepic

Benefits of a Truepic inspection

Resolve flagged claims faster

When a claim returns suspicious, a Truepic request is the fastest path to resolution. Authenticated evidence validates legitimate claims, deters bad actors, and builds documentation trails for outlier cases.

Seamless for adjusters and policyholders

Adjusters send requests and review results without leaving Verisk ClaimSearch®, while policyholders complete their inspection from a link on their phone, with no account setup or scheduling required.

Visual evidence you can trust

Every inspection submission runs through 50+ fraud checks, including geolocation, device integrity, and AI manipulation, so you know what you're looking at is real.

Free up SIU for the cases that need them

With Truepic, most flagged claims can be resolved with authenticated evidence alone, so your investigators spend time where it counts.

See It In Action

Watch the full workflow

ClaimSearch® is a registered trademark of Insurance Services Office, Inc., a Verisk company.

Frequently asked questions

What types of claims do Truepic inspections support?

Truepic supports any claim that includes an asset you need to verify, whether that's a vehicle, property, item, or any other personal or commercial claim that returns fraud signals in Verisk ClaimSearch®.

Requests are triggered on a per-claim basis from within Verisk ClaimSearch
®, or automatically via rules-based automation on relevant claims.

How much does it cost?

Pricing depends on utilization. Talk to our team to learn more.

How do I set up the integration?

You'll need an active Verisk ClaimSearch® contract and an active Truepic Vision contract. Once both are in place, our team configures the integration and trains your adjusters.

Where does the Truepic integration live within Verisk ClaimSearch?

Inspection requests go out and results come back inside Verisk ClaimSearch®.

Adjusters trigger a capture request from the claim record, and authenticated evidence and the fraud detection report surface back on that same claim.

Ready to accelerate case resolutions with authenticated evidence?

Request, capture, and review verified photos and videos instantly with Truepic’s integrated partnerships. Speak to our experts and we'll show you exactly how.

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