Insurance

Move faster from risk assessment to claim resolution

Easily send requests, collect trustworthy photos and videos, and review structured AI findings to reach approvals faster.
Virtual roof inspection with AI analysis confirming visible wear matches the submitted information with 99% confidence.
Trusted by leading insurers and inspection service providers
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Verisk company logo.
EXL logo.
Security Mutual Group logo.
ISB Global logo
Davies logo.
Jewelers Mutual logo.

WHY TRUEPIC

Get instant, trustworthy insights for smarter decisions

Truepic combines authenticated capture with AI-extracted findings, helping underwriting and claims teams identify risk, assess loss and damage, and focus their review where judgment is required.

Rolex watch inspection confirming the item’s condition matches the submitted appraisal and falls under a $15,000 coverage limit.

Underwriting

Improve the policyholder experience and make faster, informed decisions with trustworthy inspection findings for:

Property condition and hazard assessments
Auto mileage & VIN verifications
Personal article possession, condition, and documentation
A phone with a virtual inspection list on screen overlaying an image of a broken window. There is a modal overlaid warning that there are suspicious indicators coming from the submitting mobile device.

Claims

Initiate a virtual inspection at FNOL to capture verified loss and damage documentation, improve triage, and reduce cycle times for: 

Property loss and damage
Vehicle damage
High value personal articles
Home inspection showing a newly detected backyard pool with no fencing or safety barrier visible.

Endorsements and renewals

Verify possession and condition for policy additions and get an up-to-date understanding of the risk profile at renewal.

A phone with a virtual inspection list on screen overlaying an image of the side of a damaged car. There is a modal overlaid warning that the image appears to have been re-captured from a pre-existing photo on a screen or a printout.

SIU

Request authenticated photos and videos to support investigations and surface details that warrant closer review, including directly through Verisk ClaimSearch® .

Product Experience

How Truepic Vision works

An Inspection request form from the Truepic Vision dashboard.

Send a request

Your customer receives a text or email with a secure link to begin the virtual inspection. No login or sign-up is required.
A mobile camera capturing the side of a car.

Customer takes photos & videos

Your customer is prompted to capture content and answer questions based on your requirements. All submissions undergo 50+ fraud checks.
Truepic Vision platform user interface.

View results

When the inspection is complete, AI Analysis automatically extracts key claim or policy details into structured findings so you can review faster.

TESTIMONIALS

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"The Truepic partnership is here to stay. It's completely transformed the way this work gets done, and significantly strengthened our value prop for our customers."

Craig Locante

Vice President, Head of EXL Survey and Risk Control

"Using Truepic is just very user friendly, is configurable, and is improving our turnaround time significantly. Not only are we elevating the customer experience, but we're also improving the time service and lowering the price point for our customers, which they love. The Truepic partnership is here to stay. And it's completely transformed the way this work gets done, and significantly strengthened our value prop for our customers."

Craig Locante

Vice President, Head of EXL Survey and Risk Control

“Reducing the number of in-person inspections means that we’re able to provide faster decisions and reduce emissions and the environmental impact of associated travel.”

Jose Bridges

President Risk Services

“Truepic Vision has provided a convenient, less intrusive option to collect photos. When photos are taken through the Truepic Vision app, our underwriters have a much higher confidence level on their authenticity.”

Bryan Howard

Director of Product & Personal Lines

Get Started

Get started with virtual inspections