How Credibly reduced fraud and turnaround time with Truepic

Credibly is a small business lender that provides working capital solutions to small businesses throughout the US. With more than 28,000 loans delivered and over $1.3 billion funded, the company competes on speed, efficiency, and disciplined underwriting.

The challenge

As part of its underwriting process, Credibly conducts site inspections for certain applicants to validate business locations, confirm inventory, and ensure legitimacy prior to funding.

Previously, these site visits required third-party inspectors to travel onsite, capture photos, and send reports back to the underwriting team. The process typically took two to three days.

For a lender focused on fast turnaround times, that delay created friction. At the same time, the team needed stronger controls against business loan fraud. Standard photo submissions left room for manipulated or recycled images, increasing risk within the underwriting process.

Credibly needed a way to move faster without weakening their safeguards.

The solution

To address both inspection delays and fraud exposure, Credibly implemented Truepic to streamline and simplify its site inspection process.

By replacing traditional onsite visits with authenticated image capture, the company shortened inspection timelines and strengthened its ability to detect fraudulent applications during underwriting. Images are now captured in a way that ties them to time and location, giving underwriters greater confidence in what they are reviewing.

As Ryan Rosett, Founder and Co-CEO of Credibly, put it:

Truepic focuses on what they’re good at, which is detecting fraud and validating authenticity of photos. So it’s a perfect complement to what we do.

The shift allowed Credibly to maintain its speed-to-market advantage while reducing exposure to business verification fraud in real time.

Results with Truepic Vision

Reduced inspection turnaround from 2–3 days to 1–2 hours
What was once a multi-day site visit process is now completed in hours, supporting faster funding decisions.

Detected multiple instances of fraud before funding
The underwriting team identified fraudulent submissions and declined high-risk applications, protecting portfolio performance.

Improved underwriter confidence and adoption
Underwriters have embraced Truepic Vision because it simplifies inspections and delivers trustworthy information instantly. Credibly's Director of Sales, Chad Cohen, says that cutting time to fund from days into hours has been “a blessing” from a speed-to-market perspective.

For Credibly, the outcome is measurable: faster site inspections, stronger loan fraud detection, and underwriting teams equipped to make confident lending decisions.

Watch the video below to learn more --> 

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