Truepic Vision is an end-to-end SaaS solution for conducting inspections, capturing verified photos, and post-capture analysis of the images to aid in detecting fraud and to present useful information regarding the content of the photos. Capitalized terms used but not defined herein shall have the meanings given to them in the Terms of Service.
Components of Truepic Vision
Billing for Truepic Vision
Vision is billed per “Virtual Inspection,” which means an inspection conducted using Truepic Vision submitted from a single End-User and related to a single event (e.g. an insurance claim, a loan application, etc.) that may include up to 100 images. A Virtual Inspection is initiated by Customer sending an End User an email, text message or similar communication and Customer receiving images in return from such End User using the Mobile App or the Customer App(s). In the event a single inspection conducted includes more than 100 but less than 200 images, such inspection shall count as two (2) Virtual Inspections. This shall continue if a single inspection contains more than 200 images, with each additional 100 images counting as one additional Virtual Inspection.
Truepic’s Risk Network add-on enhances fraud detection by identifying patterns linked to previously flagged suspicious activity across the Truepic ecosystem. With the Risk Network enabled, when you, Truepic, or another participating Customer flags activity as suspicious (e.g., a device used during an inspection), that data is added to the Risk Network. If the same flagged item appears in future inspections (e.g. the same device), either in your End User activity or that of another Customer participating in the Risk Network, Truepic will surface a contextual alert indicating that the item has been previously flagged. This enables faster, proactive decision-making and strengthens fraud prevention for all Customers in the Risk Network. All Customers who add the Risk Network service will be sharing their suspicious activity across the Risk Network for the benefit of all participating Customers.
Provided that Customer has paid all Fees due and owing to Truepic and is otherwise in compliance with the Terms of Service and Order Form, then Truepic shall provide Customer with the following service and support on its standard terms at no additional charge: